HOTOCHKI Trendy Unisex Anti-radiation Spectacles Eyeglass Vintage Style Women/Men Popular Round Metal Clear Lens Glasses Frame
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ A Month of Delays, Lies, and Chasing a Refund: A Warning to Others
I'm sharing my experience as a warning to others. I ordered a pair of glasses on January 17th, and the website promised they would ship within a week. A month later, on February 18th, they were still "In production." My experience with them was one of absolutely horrible customer service. They have a phone number but you can’t actually connect with a representative and you just go round in circles. We ordered glasses on January 17 and they said they should be shipped within a week. Here we are Feb 18 and they are STILL “In production” despite the fact that we’ve reached out three times and they said they were “marking them as urgent and requesting they rush the order” finally canceled the order and now we’re waiting on a refund. After canceling, I had to contact them again to chase down my money, which led to this conversation.
Customer: Hi, I'm following up on an order I canceled. It was placed on January 17th and never shipped. I've been waiting over a month, and now I'm waiting for my refund. Can you tell me what's going on?
CS Rep: I'm very sorry to hear about the extensive delay and the trouble with your order. Can I please have your order number to look into the refund status for you?
Customer: It's [Order Number]. Honestly, this is ridiculous. I was told three separate times that my order was being marked as "urgent" and nothing ever happened. I just want my money back.
CS Rep: I completely understand your frustration, and I sincerely apologize. I see the cancellation and your refund request. There was a processing delay on our end, which is unacceptable. I have just manually processed it for you. You should see the funds back in your account within 3 to 5 business days.
Customer: Okay, I'll be watching for it. This whole process has been a complete waste of time. I expected much better.
CS Rep: You are right to expect better, and we failed to provide that. You will receive an email confirmation of the refund transaction within the hour. Again, I am truly sorry for this experience.
The reason I left this review on the website is because I would hate for anyone else to have to deal with this nonsense.
From a Shopping Nightmare to a Dream Come True: How This Website Restored My Faith in Buying Glasses Online ✨
Ever since I started wearing them, not only have my eyes felt more rested after long hours in front of the screen, but I've also received countless questions about where I got such chic frames. It's amazing how a single accessory can blend health benefits with high fashion. If you're curious to experience this perfect mix of comfort and style for yourself, you absolutely have to see these Vintage Anti-Radiation Glasses. They are a true game-changer. I have to admit, I was completely done with buying glasses online. My last experience with another company was a total nightmare. 😤 I placed an order and a month later, it was still "in production." Their customer service was a joke—just an endless automated loop on the phone and empty promises to "rush the order" that never materialized. After finally canceling, I had to chase them down for my own money. It was unbelievably frustrating. ðŸ˜
So, I was hesitant to try again. 🤔 But I really needed a new pair, and a friend mentioned they had a good experience with Mozaer.com. I was skeptical, but I decided to browse their site and saw a review that stuck with me:
"Quality glasses and ships quickly. I have purchased several pairs of glasses from Mozaer.com and have always been pleased with them."
That little bit of reassurance was all I needed to take the plunge, and I am so happy I did! ✨ The entire process was the complete opposite of my previous ordeal. The website is clean and user-friendly, and I quickly found a stylish pair of female reading glasses that I loved. The best part? They shipped within two days! The frames feel sturdy, the lenses are perfect, and the value for the price is incredible. Mozaer.com has genuinely restored my faith in online eyewear shopping. What a refreshing, seamless experience! 😃
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